Professional investor operations from first commitment to final distribution
We manage the full investor lifecycle: onboarding, KYC/AML, capital calls, distributions, statements, and ongoing communications. Every touchpoint reflects the operational quality your LPs expect.
End-to-end investor operations, managed by our team
Digital Investor Onboarding
We give your LPs a modern, streamlined onboarding experience — from initial subscription through closing.
Digital subscription agreements with e-signature
Automated document collection and verification
Investor suitability and eligibility checks
Side letter tracking and management
Closing coordination and confirmation
KYC / AML Compliance
We run full Know Your Customer and Anti-Money Laundering checks on every investor, in every jurisdiction your fund operates in.
Identity verification for individuals and entities
Beneficial ownership identification and documentation
PEP and sanctions screening
Ongoing monitoring and periodic re-verification
FATCA and CRS classification and reporting
Jurisdiction-specific AML compliance (FCA, BaFin, CSSF, MAS, FSRA)
Capital Calls & Distributions
We execute capital calls and distributions on your behalf — calculated correctly, communicated clearly, and processed on time.
Capital call notices with LP-specific amounts and payment instructions
Drawdown calculations based on committed capital and prior contributions
Distribution notices with detailed allocation breakdowns
Payment processing and reconciliation
Equalisation calculations for subsequent closings
Investor Communications & Reporting
Every LP receives clear, consistent communications throughout the life of the fund.
Quarterly capital account statements
Annual investor reports and audited financials
K-1 and tax reporting packages
Ad hoc investor queries handled directly on your behalf
Investor portal access with real-time document availability
Register & Record Maintenance
We maintain the definitive record of your fund’s investor base — who committed what, when, and under which terms.
Investor register (share/unit register or partner register)
Transfer and assignment processing
Commitment tracking across closings
Side letter obligation tracking
Investor consent and voting coordination
A single, managed process from commitment to exit
Onboarding Setup
During fund formation, we configure your investor onboarding workflow — subscription documents, KYC requirements, suitability checks, and closing mechanics.
Subscription & Closing
Investors complete their subscription digitally. We verify their identity, collect documentation, run compliance checks, and coordinate the closing.
Ongoing Investor Operations
We handle all recurring investor touchpoints — capital calls, distributions, quarterly statements, tax packages, and ad hoc queries.
Lifecycle Events
When your fund encounters transfers, secondary sales, LP defaults, or wind-down, we manage the investor-side mechanics.
Investor services built for the way LPs actually work
Institutional LP standards
92% of institutional LPs prefer funds that use third-party administration. We ensure your investor operations meet the standard they expect.
Multi-jurisdiction compliance
KYC and AML requirements vary by jurisdiction. We handle the complexity across all nine jurisdictions we operate in.
Digital-first, not digital-only
Fully digital onboarding backed by a human team that reviews edge cases, handles exceptions, and responds to investor questions.
Investor services questions
Give your LPs the experience they expect
From onboarding to distributions, we manage every investor touchpoint so your operations reflect the quality of your investment strategy.